Explore the Agenda

8:45 am Chair’s Opening Remarks

CPO, ISPEP

Establish Benchmarks & Metrics That Demonstrate the Value of Engagement from Preclinical to Post-Launch

9:00 am Session Reserved for Carebox

Details TBA

9:30 am Shaping Science Early: How to Capture & Measure Patient Impact in Preclinical Work

Patient Engagement R&D Lead, Bayer
  • Identifying the earliest decision points – modality, feasibility, value drivers – where patient input can reshape scientific assumptions
  • Creating practical, visible ways to capture “what changed” as a result of early insight, not just how many touchpoints occurred
  • Demonstrating how early engagement has reshaped research hypotheses, program priorities, and go/no-go decisions before assets enter formal development

10:00 am Morning Break & Speed Networking

Join our speed networking session tailored for Patient Engagement professionals, like yourselves, to connect with fellow industry peers to facilitate rapid yet meaningful exchanges of insights and expertise. Elevate your networking experience during this session designed for impactful connections within the space.

11:00 am Elevating Patient and Advocacy Engagement Through the IMPACT™ Framework: From Measurement to Meaningful Impact

Executive Director, Patient Advocacy, Kyverna Therapeutics, Inc.
  • Providing a holistic model for elevating patient and professional advocacy engagement   
  • Defining practical, framework-aligned KPIs that demonstrate organizational value, and community and patient impact
  • Illustrating how the Framework can be used to assess and strengthen advocacy group readiness, capability, and engagement maturity across different disease and therapeutic areas

11:30 am Measuring the Impact of Patient Engagement on Protocol Design & Study Performance

Associate Director - Patient Engagement, Experience & Recruitment, Takeda Pharmaceutical
  • Applying patient feedback to optimize trial design, reduce participant burden, and improve feasibility before enrollment begins
  • Quantifying design impact through measurable outcomes such as fewer protocol amendments, faster site activation, and better alignment with patient needs
  • Demonstrating real-world ROI of early engagement by linking protocol adjustments to downstream trial efficiency and participant experience

12:00 pm Measuring Engagement in Motion: Operational KPIs for Ongoing Clinical Trials

Manager, Patient Safety Data & Analytics, AstraZeneca
  • Tracking ongoing trial KPIs such as recruitment velocity, screen failures, retention, and site engagement to measure engagement impact in-flight
  • Monitoring patient experience during the trial through feedback loops and digital tools to identify and address burden points promptly
  • Showcasing mid-trial adjustments informed by patient input that measurably improve retention, adherence, and overall study performance

12:30 pm Session reserved for Medscape Education

1:00 pm Lunch & Networking

Tailoring Metrics to Show Tangible Patient Engagement Outcomes for Every Stakeholder

2:00 pm Translating Patient Insights into Regulator & Payer Value to Strengthen Regulatory Decisions, HTA Outcomes & Launch Readiness

Director, Sanofi
  • Aligning PFDD and RWE across regulators, payers, and HTAs to build a unified, patient-centered evidence strategy that supports regulatory decisions and reimbursement requirements
  • Demonstrating stakeholder impact through patient-driven evidence, quantifying benefit–risk, payer value, and HTA relevance using data that resonates across decision-makers
  • Tracking KPIs that link patient engagement to regulatory and market success, showing improvements in submissions, launch readiness, payer value propositions, and time-to-market
  • Embedding patient insights across evidence generation and access pathways, from trial design and labeling discussions to regulatory dossiers, HTA submissions, and global launch optimization

2:30 pm Measuring the Impact of a Split Engagement Model: How Pfizer’s Patient Navigator & Community Engagement Lead Structure Is Driving Activation & Awareness

US Patient Engagement Lead, Pfizer
US Patient Engagement Lead, Pfizer
  • Quantifying patient connection and activation through opt-in rates, sustained navigator engagement, and community-specific adoption trends
  • Measuring educational impact using pre- and post-program analytics that capture increases in treatment awareness, confidence, and intention to initiate therapy
  • Using compliant, aggregated CRM insights to track behavior change, treatment comprehension, and community-level patterns while navigating legal and data-sharing constraints
  • Translating these insights into clear, evidence-based narratives that demonstrate value, secure leadership buy-in, and guide resourcing decisions for scalable patient-focused models

3:00 pm Afternoon Break & Networking

3:30 pm Data & Lived Experience Shaping Meaningful Patient Engagement Metrics

Senior Manager, Center For Information & Study on Clinical Research Participation
  • Exploring what engagement metrics and KPIs matter most to patients and advocates based on their experiences in clinical research
  • Discussing how patient and advocate input can guide the development of measurable outcomes for evaluating engagement success
  • Sharing real-world examples and priorities from patients and advocates to inform actionable, evidence-based engagement strategies

4:00 pm Measurement Labs: Solving Real-World Challenges in Patient Engagement Measurement

Executive Director, Patient Advocacy, Kyverna Therapeutics, Inc.
Vice President - Global Patient Affairs, Blueprint Medicines
Executive Director - Patient Advocacy Relations, Genentech

Move beyond presentations into focused, small-group discussions designed to tackle the most pressing challenges in measuring patient engagement. Each lab brings together a select group of pharma and biotech leaders to work through a specific problem – from proving causality and aligning cross-functional KPIs to building leadership-ready evidence and measuring impact with limited data. Led by expert facilitators and supported by carefully selected partners, these sessions are designed to generate practical approaches, shared solutions, and actionable next steps you can take back to your organization.

4:45 pm Chair’s Closing Remarks

CPO, ISPEP

4:50 pm End of Conference Day One