Explore the Agenda

8:20 am Chair’s Opening Remarks

CPO, ISPEP

Establish Benchmarks & Metrics That Demonstrate the Value of Engagement from Preclinical to Post-Launch

8:30 am Driving Smarter Development by Measuring Patient Impact in Preclinical Decision-Making

Director, Patient Experience & Engagement, Boehringer Ingelheim
  • Defining where patient engagement can influence early asset optimization and preclinical planning
  • Measuring insights that inform development strategy, target profiles, and outcome priorities
  • Showcasing real-world examples where early patient data measurably improves Target Product and Target Value Profiles

9:00 am Session Reserved for Medscape

Details TBA

9:30 am Shaping Science Early: How to Capture & Measure Patient Impact in Preclinical Work

Director, Patient Engagement, Research & Development, Bayer
  • Identifying the earliest decision points – modality, feasibility, value drivers – where patient input can reshape scientific assumptions
  • Creating practical, visible ways to capture “what changed” as a result of early insight, not just how many touchpoints occurred
  • Demonstrating how early engagement has reshaped research hypotheses, program priorities, and go/no-go decisions before assets enter formal development

10:00 am Morning Break & Speed Networking

Join our speed networking session tailored for Patient Engagement professionals, like yourselves, to connect with fellow industry peers to facilitate rapid yet meaningful exchanges of insights and expertise. Elevate your networking experience during this session designed for impactful connections within the space.

11:00 am Designing for Measurable Patient Engagement: Building KPIs at the Start to Drive Trial Impact

Director, Patient Innovation & Engagement - Oncology, Merck & Co
  • Lessons from embedding patient input early in oncology trial design, and how “starting with the end in mind” enables measurable outcomes
  • Case reflections from KEYNOTE-355: tracking changes to study design, enrollment dynamics, and patient access outcomes
  • Implementing pre–post insight evaluation tools across global teams to quantify what internal and external stakeholders view as meaningful impact
  • Strategies for separating signal from noise when measuring impact in a complex trial environment with multiple confounders

11:30 am Measuring the Impact of Patient Engagement on Protocol Design & Study Performance

Associate Director - Patient Engagement, Experience & Recruitment, Takeda Pharmaceutical
  • Applying patient feedback to optimize trial design, reduce participant burden, and improve feasibility before enrollment begins
  • Quantifying design impact through measurable outcomes such as fewer protocol amendments, faster site activation, and better alignment with patient needs
  • Demonstrating real-world ROI of early engagement by linking protocol adjustments to downstream trial efficiency and participant experience

12:00 pm Measuring Engagement in Motion: Operational KPIs for Ongoing Clinical Trials

Senior Director - Patient Centered Development, Cardiovascular, Renal & Metabolism, AstraZeneca
  • Tracking ongoing trial KPIs such as recruitment velocity, screen failures, retention, and site engagement to measure engagement impact in-flight
  • Monitoring patient experience during the trial through feedback loops and digital tools to identify and address burden points promptly
  • Showcasing mid-trial adjustments informed by patient input that measurably improve retention, adherence, and overall study performance

1:00 pm Lunch & Networking

Tailoring Metrics to Show Tangible Patient Engagement Outcomes for Every Stakeholder

2:00 pm Translating Patient Insights into Regulator & Payer Value to Strengthen Regulatory Decisions, HTA Outcomes & Launch Readiness

Director, Regulatory Science & Policy, Sanofi
  • Aligning PFDD and RWE across regulators, payers, and HTAs to build a unified, patient-centered evidence strategy that supports regulatory decisions and reimbursement requirements
  • Demonstrating stakeholder impact through patient-driven evidence, quantifying benefit–risk, payer value, and HTA relevance using data that resonates across decision-makers
  • Tracking KPIs that link patient engagement to regulatory and market success, showing improvements in submissions, launch readiness, payer value propositions, and time-to-market
  • Embedding patient insights across evidence generation and access pathways, from trial design and labeling discussions to regulatory dossiers, HTA submissions, and global launch optimization

2:30 pm Measuring the Impact of a Split Engagement Model: How Pfizer’s Patient Navigator & Community Engagement Lead Structure Is Driving Activation & Awareness

US Patient Engagement Lead, Pfizer
Patient Engagement Lead, Hemophilia, Pfizer
  • Quantifying patient connection and activation through opt-in rates, sustained navigator engagement, and community-specific adoption trends
  • Measuring educational impact using pre- and post-program analytics that capture increases in treatment awareness, confidence, and intention to initiate therapy
  • Using compliant, aggregated CRM insights to track behavior change, treatment comprehension, and community-level patterns while navigating legal and data-sharing constraints
  • Translating these insights into clear, evidence-based narratives that demonstrate value, secure leadership buy-in, and guide resourcing decisions for scalable patient-focused models

3:00 pm Afternoon Break & Networking

3:45 pm Roundtable Discussion: Measuring Inclusion: Capturing & Reporting the Impact of Patient Diversity in Engagement & Trial Design

  • Quantifying representation of diverse and underserved communities within patient engagement and clinical insight activities
  • Integrating inclusive metrics into trial reporting to meet regulatory and ethical expectations for equitable participation
  • Leveraging data to show how inclusive engagement improves recruitment, retention, and relevance of evidence packages

4:15 pm Data & Lived Experience Shaping Meaningful Patient Engagement Metrics

Senior Manager & Qualitative Insights Specialist, Center For Information & Study on Clinical Research Participation
  • Exploring what engagement metrics and KPIs matter most to patients and advocates based on their experiences in clinical research
  • Discussing how patient and advocate input can guide the development of measurable outcomes for evaluating engagement success
  • Sharing real-world examples and priorities from patients and advocates to inform actionable, evidence-based engagement strategies

4:45 pm Chair’s Closing Remarks

CPO, ISPEP

4:50 pm End of Conference Day One