Beyond ROI: The Patient Engagement Revolution That’s Transforming Healthcare
Time: 3:30 pm
day: Day One
Details:
- How to quantify the true impact of patient engagement using the Return on Engagement (ROE) framework that connects patient actions to business outcomes
- Measuring what truly matters in healthcare through the lens of the patient experience
- Practical strategies for implementing touchpoints that capture both online and offline engagement, turning patient stories into measurable, sustainable business results
